Apple recently updated a blog post regarding the MacBook Butterfly Keyboard class action lawsuit. The court approved the settlement on May 25th, 2023, after completing their review of claims. An order for payments was issued on June 27th, 2024, with eligible claimants receiving payouts by the end of August 2024.
The class-action lawsuit was filed in the US by May 2018
In March 2015, Apple introduced the ultra-thin 12-inch MacBook with a new butterfly keyboard design. While achieving a slim profile, this keyboard was plagued by issues like sticking keys, missed inputs, and letter repetitions. October 2016 saw the introduction of the second-generation butterfly keyboard in 13-inch and 15-inch MacBook Pro models. Users once again reported problems with sticky and unresponsive keys.
By May 2018, a class-action lawsuit was filed in the US, accusing Apple of being aware of the keyboard’s defects. In June 2018, Apple acknowledged a “small number” of users experiencing these issues and launched a worldwide keyboard service program for affected MacBook, MacBook Air, and MacBook Pro models.
The compensation depends on the extent of repairs needed:
- Up to $395 for those who had their entire butterfly keyboard replaced more than twice.
- Up to $125 for users who replaced their butterfly keyboard once.
- Up to $50 for users who only needed keycap replacements.
(Via)
